My husband And that i were being booked for honeymoon to NYC on Nov 9, 2015. Record locator: VDEURG. Over the day we have been to go away, Our flight #4378 was cancelled due to no crew. We had been booked for afterwards flight #5738, costing us a half working day of trip. The SECOND flight was then cancelled due to maintenance dilemma. Many possibilities ended up supplied but practically nothing that could get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Moments Square at $317 an evening which were non-refundable as it had been a lot less than 24 hrs. We ere supplied a flight to Dallas that might get us out of Pensacola late but provided that we drove an hour or so absent to Fort Walton Beach airport. We took it, acquired in late and remaining right after four hours snooze the following day. That Value us an extra $177.00 in lodge charges. My spouse’s luggage in no way arrived in Dallas as we ended up promised it would- mine took around one hour to uncover because it was not over the carousel with the rest of the flights luggage, We received into NYC on a daily basis following our honeymoon was to start, with loads of pressure and cost.
Obtain challenges calling AA reservation by cellphone, its normally chaotic and extremely hard to talk to the reservation team, after contacted. Would favor to speak by e-mail, remember to give me an electronic mail deal with of Ecuador Reservation Section. Many many thanks.
I labored at Boeing for Several several years, until finally I eventually came to my senses to The reality that the CEO Jim McNerney does not really problem himself While using the ‘genuine work’ getting done. In its place, he cuts it down to date with layoffs, that he actually shoots himself in the foot. You'd probably Believe this would harm. Even so, he leaves just a business ahead of the penny drops. He did the exact same thing with 3M before he took the job given that the Boeing CEO.
I flew American Airways for The very first time and it will be my past time it was probably the most Terrible knowledge I had at any time had that has a airline. never ever once more you had much better get your act collectively
My spouse And that i flew from Palm Springs to Ft. Myers Florida, on the return trip, flight 2233 from Dallas, my husband Rick Barnes was Slash very badly by something inside the seat when he place our baggage in the overhead compartment. We called the Hostess and While blood was gushing out of the wound, he was presented a band assist to cover the five inch gash in his leg. We were being explained to that when Everybody boarded, the hostess would return with the very first help kit and would have to come up with a report.
traveling from Miami to Lima on Saturday March 21 regardless if I reserve the seats in advance I acquired the final row on the proper side because of the window along with the seat did not transfer building my flight tough ., on how back again on flight # 918 the service was worst. in the check in I had to open my match circumstances to even up the weigth . when I provide to pay for the 3 added pounds they attempt to charge me $ 180.00per fit scenario. avoiding to pay $ 480.00 I had to go on he floor to move all-around my belongins ,I needed to go back to the counter mainly because out seats ( we were # ten on line at check in ) have been separates, after that we had to keep walking to the gates since the counter employee never ever gave us the gate range, ( when i request about the gate information to a different amercian ailines worker in gate 26 he pointed on the gate screan ) this time the seats felt more compact that usual , the food items was horrible, the bread was so hard , the lettuce over the salad search old , I returned the food the same way which i received it, the light turns off whilst im studying severeal times that I experienced to help keep my finger within the swap to continue looking at following five awful several hours I received on the summary that I wont journey on American Airways again
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my grand mom take a flight from Ecuador 2/18/sixteen (prevent in Miami)in path to Big apple,when she was waiting to get her baggage what a surprise she bought!!her luggage was broken and somebody within steal some good which was within,also the zipper was violated(broken)she shed in items that she carry it to my household While using the Value about $350 when she knowledgeable what happens in AA counter in JFK NY they made available to replaced her new luggage with the employed and aged a person that appears like they pick up from the rubbish!!.also they mentioned that to repair service normally takes about four weeks!
This was completely unfair to me- I compensated for any seat and got 1/2 seat, I compensated added for “extra home” and bought no area. This was a very uncomfortable experience for me.
I have experimented with booking flights from Charlotte ,NC to Tobago. I'm not able to ebook these flight on yours or US Airs Web sites,even so I can reserve them on Expedia and Travelocity. I didn’t desire to guide these which has a second occasion.
Not just ended up we not seated in Business enterprise web as told, we before long learned which the movie program and WiFi was failing to operate and we would not have the ability to hear songs or movies for the duration of our 10 hour flight. I usually look forward to enjoying flicks on prolonged flights.
We are already Recurrent flyer prospects for more than 30 several years, and one of the sights for us to continue along with your services will be the perks you present to us and The great service We have now generally had in so many visits with AA. On Jan 29 2015, I termed AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana Maria helped me with the many paper operate And that i did pay for all the additional expenditures with my Town Credit Card foe my husband and myself and Ana Maria instructed me which i will obtain affirmation on my e mail, and gave me above the cellular phone our two locator information. Well, currently Once i called once again because we didn't get the data on my electronic mail, we had been knowledgeable to our shock that only my husband had reservation and there was very little on history for myself!
What excellent is writing your displeasure to this so called “purchaser service” if very little is completed to deal with the criticism.
My complaint is, on March 8th. My baggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it had been sent. On the other hand, the baggage were ruined and taped up. I referred to as in a very complaint straight away. I had been givin many cellular phone quantities along with the firt a person was simply a recording to go away my cellular phone and someone would get back to me.